Shipping policy

At Casa Milano Furnishings, we are committed to delivering premium furniture with care and transparency. Please review our shipping policy below.

Shipping Locations

• We currently ship within the United States only.
• We do not ship to P.O. Boxes or APO/FPO addresses.

Processing Time

• Orders are processed within 2–5 business days after payment confirmation.
• Some items are made-to-order or imported, which may require additional processing time.

Delivery Time

• Estimated delivery times vary depending on the product and destination:
  
• In-stock items: 10–21 business days
• Made-to-order / imported items: 6-12 weeks 
• 
  
• Delivery timelines are estimates and not guaranteed.

Shipping Method

• Large furniture items are delivered via freight or white-glove delivery, depending on the product.
• Customers will be contacted to schedule delivery once the order arrives at the local carrier hub.

Shipping Fees

• Free shipping is offered on selected products and promotions.
• Any applicable shipping fees will be clearly displayed at checkout.

Delivery Conditions

• Customers are responsible for ensuring adequate access for delivery (doorways, elevators, staircases).
• Failed delivery attempts due to inaccessible locations may result in additional fees.

Damaged or Lost Items

• Please inspect your items upon delivery.
• Any damage or missing items must be reported within 48 hours of delivery by contacting our support team.

Contact Us

For shipping questions or assistance, please contact us at:

📧 support@casamilanofurnishings.com