CASA MILANO FURNISHINGS – TERMS & CONDITIONS

Last Updated: May 10, 2026

Welcome to Casa Milano Furnishings. By accessing our website or placing an order, you agree to the Terms & Conditions below.

1. General Information

Casa Milano Furnishings operates this website and offers curated luxury furniture for residential and interior design spaces. Throughout the site, “we,” “us,” and “our” refer to Casa Milano Furnishings.

By using our website or purchasing from us, you agree to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return Policy.

2. Products & Variations

We work with trusted U.S. and international furniture partners to offer luxury furniture, including sofas, beds, dining tables, accent chairs, benches, and statement pieces.

Product images are provided for reference and may vary slightly due to lighting, screen settings, material texture, production batches, or handcrafted finishes. Natural variations in fabric, wood, marble-style surfaces, metal accents, color tone, and texture may occur.

Customers are responsible for reviewing product descriptions, dimensions, colors, delivery timelines, and included items before placing an order.

3. Orders, Pricing & Payment

All prices are listed in U.S. dollars. Full payment is required at checkout to process an order.

We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, inventory issues, supplier availability, incorrect product information, or delivery limitations. If we cancel an order after payment has been made, the customer will receive a refund for the canceled order.

Prices, promotions, and product availability may change at any time without prior notice.

4. Shipping & Delivery

Delivery times vary by product. Some items may ship from U.S. partner warehouses and may arrive faster, while specialty, oversized, imported, or custom pieces may require longer delivery times.

Estimated delivery timelines are listed on product pages when available. Delivery estimates are not guaranteed and may be affected by freight scheduling, supplier processing, customs, carrier delays, weather, or other circumstances outside our control.

Customers are responsible for providing accurate shipping information and ensuring the delivery location can safely receive oversized furniture.

5. Inspection, Damages & Delivery Issues

Customers should inspect all furniture carefully upon delivery. If an item arrives damaged, the customer must contact us as soon as possible with clear photos of the packaging, the product, and the damage.

Damage claims may be limited if the item is accepted without inspection or if damage is reported late. Please refer to our Return Policy or Damages Policy for full details.

6. Returns & Cancellations

Because many furniture items are oversized, specialty, imported, or custom-ordered, returns and cancellations may be limited once an order has been processed, shipped, or placed with a supplier.

Custom, made-to-order, final sale, and special-order items may not be eligible for cancellation or return once processing begins.

Please review all product details carefully before placing an order.

7. Product Availability

Product availability is not guaranteed until the order is confirmed and processed. Some items may become unavailable due to supplier inventory changes, production delays, or freight limitations.

If an item becomes unavailable after purchase, we will contact the customer with available options, which may include waiting for restock, selecting an alternative item, or receiving a refund.

8. Limitation of Liability

Casa Milano Furnishings is a retailer and curator of furniture products. We are not the manufacturer of all items listed on our website.

To the fullest extent permitted by law, Casa Milano Furnishings is not liable for indirect, incidental, special, or consequential damages. Our total liability for any claim related to a purchase is limited to the amount paid for the product involved.

9. Website Content & Intellectual Property

All website content, including product descriptions, images, branding, logos, text, graphics, and layout, belongs to Casa Milano Furnishings or its content partners and may not be copied, reproduced, or used without written permission.

10. Privacy

Your use of our website is also governed by our Privacy Policy. California consumers may have rights to know, delete, correct, and opt out of certain sale or sharing of personal information under California privacy law.  

11. Contact Information

For questions about orders, products, delivery timelines, or support, please contact us:

Email: support@casamilanofurnishings.com
Text/Call: (213) 608-6842

We aim to respond within 1 business day.

Casa Milano Furnishings
Luxury furniture for elevated interiors.